Fringe Operating Systems

I love it when customers pick fringe operating systems and don’t know how they work.

[23:32:01] customer : I just received my new server, and had selected openSuse 11.x (x64) as the OS, but ended up with Suse Linux Enterprise Server 11 (SLES 11). I’m not sure if that’s a mis-labelling or not, but I really do need openSuse 11.1 (64 bit) due do to its more plentiful repositories. I opened a ticket with tech support, but they recommended asking sales if that OS is availavle. Can you reinstall it?
[23:32:02] me : Two questions: What is your account login? and did you know that you can easily add repositories in either?
[23:32:32] me : I used 10 for a little while
[23:32:49] customer : What?
[23:32:58] me : What is your account login?
[23:33:07] customer : xxxxxxxx
[23:34:24] me : Opensuse and SLES are like CentOS and RHEL, in the fact that Open suse is compiled from SLES’s source and relogoed
[23:35:07] me : Hence the name
[23:35:17] me : So any opensuse repo’s work on SLES without any problems
[23:35:22] me : You just have to manually add them.
[23:35:33] me : And force the installs.
[23:35:54] customer : Really? OK, I’ll try that. Thanks…
[23:35:57] me : Thank you for contacting XXXXX. Have a great day! Good bye!

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